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Frequently Asked Questions

I have children around the house. Do I have to take any precautions?

Naturally, we’d like you to keep your children out of the rooms and areas where our Service Technician is working. And, if we apply any liquid sprays, you should keep them away from treated areas until dry.

What about our dog and cat?

The same precautions that apply to children should be taken for your pets. However, if you have birds, tropical fish, or other exotic pets, let your Service Technician know in case other special precautions are necessary.

Is pest control a problem for our plants?

No. Our inspections and treatments will not harm plants. Plants, however, can be the source of pest problems. This is especially the case when they are brought inside or have been imported from a warmer climate.

Do you have to treat every room?

No, that is what IPM is all about, and Sergio’s philosophy is one of prudence. Sometimes it makes sense to treat only the outside or to treat limited areas inside the home. It really depends on a variety of factors: what kind of pest, the type of structure and so on. Our licensed Service Technician will only treat when all safety requirements have been met.

What is IPM?

Integrated Pest Management (IPM) is a decision – making process that anticipates and prevents pest activity and infestation by combining several strategies to achieve long-term solutions. Components of an IPM program may include education, proper waste management, structural repair, maintenance, biological and mechanical control techniques and pesticide application.

Do I need to be concerned about food stored in the kitchen?

Not during regular service visits. We simply ask that you keep food covered and put away. However, special preparation may be needed if infestation from food-infesting insects occurs. Our trained Sergio’s staff will let you know in advance if this is necessary.

Are there any odors to worry about?

Not usually. Most of the materials we use are odorless and have no noxious fumes. However, some do have a slight odor, similar to common household cleaners, and it dissipates quickly. If you are sensitive to odors, let us know and we can alter treatment.

How often does Sergio’s Pest Pros visit?

Four seasonally timed treatments are performed, once every three months. This lets us keep ahead of the changes in your home’s environment and outdoor weather factors and helps prevent the pests that tend to accompany those changes.

What if I see a bug again?

No problem. Just call our office and we’ll be right out. NO CHARGE, of course, for covered pests.

What pests are covered under the Home Protection Plan?

The most common pests that bother homeowners are covered. We have included a wide range of insects that Sergio’s has found from experience to be the most troublesome to our clients. It should be noted that termites, flying insects and rodents are not covered. We have separate service programs for them.

Will I have to do anything else?

No. Just sign up for Sergio’s Quarterly Service Plan and we will do the rest. We will notify you prior to each service by mail, keep all the records, and send the best trained Service Technicians in the industry. Of course, there are lots of things you can do to help “pest proof” your home to ensure maximum effectiveness, like cleaning up food spills right away and closing up places where pests can get in. Your Sergio’s Service Technician has plenty of other helpful tips that can help keep your home pest free. Just ask!